We offer free shipping on rentals for a week or more

FAQs

Got Questions?
We have got answers.

How does the rental process work?

To rent one of our units, simply choose which one you would like (either the Game Ready Pro 2.0 or Breggs Polar Cube), select the duration of your rental, and fill out necessary information. Prices are  listed on our website. Once we’ve confirmed your duration and completed payment, we will ship the machine to the address you provided.

What is the rental duration, and can I extend it if needed?

The standard rental length will be based off of contracted duration. If you need to extend the rental period, please contact our customer support team before the initial rental period expires. Extensions are subject to availability, and additional charges may apply.

How are the cold compression therapy machines cleaned and sanitized between rentals?

Each rental undergoes a thorough cleaning and sanitization process. We use industry-standard cleaning solutions to ensure your equipment is in pristine condition before being shipped out.

What is included in the rental package?

Each rental package includes the cold compression therapy machine of your choice, appropriate wraps, accessories, and a user manual for instructions. The rental fee covers the entire package, so there are no hidden costs.

How is shipping handled, and what are the delivery times?

We offer reliable shipping services to ensure prompt delivery of our cold compression therapy machines. Shipping costs are calculated during the checkout process. Once your order is confirmed, you will receive a tracking number. Delivery times may vary based on your location, but we strive to get the equipment to you as quickly as possible.

What should I do if I encounter any issues with the rented machine during my treatment?

If you experience any issues with the cold compression therapy machine, please contact our customer support team immediately. We provide assistance and troubleshooting guidance over the phone. In the rare event that the issue cannot be resolved remotely, we will arrange for a replacement unit to be shipped to you promptly. Your satisfaction and comfort are our top priorities.